Reliable, Strategic Community Relations & Public Affairs
CITY OF BALTIMORE WET WEATHER CONSENT DECREE PROGRAM
City of Baltimore Wet Weather Consent Decree Program
Provide communications and community engagement support for the Baltimore City Wet Weather Consent Decree. Executed in 2002, the agreement obligates the Department of Public Works to fund a comprehensive wastewater collection system evaluation and rehabilitation program. Currently, the City is addressing sanitary sewer overflows in its sanitary sewer collection system, that are in violation of the Clean Water Act. The Pyatt Group, LLC developed the template and collateral material for community liaison use during community meetings about upcoming projects. Updated DPW Consent Decree webpage to optimize user experience and interactivity, keep stakeholders informed of the Consent Decree program, inform stakeholders of the purpose, related information, achievements, and new developments concerning progress.
Consent Decree Community Outreach: The Pyatt Group supported DPW’s community outreach efforts with development of a PowerPoint presentation, collateral materials, and media talking points for community engagement.
CITY OF BALTIMORE CUSTOMER INFORMATION SYSTEM
As principal communications consultant to EMA, led the communications planning to undergird Baltimore City’s conversion from quarterly to monthly water billing impacting 400,000 water customers in Baltimore City and County. Drafted City’s communications and community outreach plan, identified/addressing gaps in communications, prepared briefings to key stakeholders.
As communications and outreach sub-consultant to Louis Berger, The Pyatt Group continues to support the Baltimore City Department of Public Works’ initiative to leverage $3 billion in utility construction contracts, including consent decree, sanitary sewer rehabilitation projects and capital improvements, to create contract opportunities for minority and women business enterprises. For the third year in a row, The Pyatt Group was largely responsible for launching DPW’s Small Business Development Program by providing oversight for all creative and collateral development, marketing, community outreach and public relations activities. The program is open to certified & certifiable minority/women owned businesses interested in Consent Decree work, specializing in: concrete construction, construction program & project management, excavating, landscaping, pipeline installation, post-construction clean-up, scheduling, sediment and erosion control, sewer construction, site work, traffic control and underground utilities.
Consent Decree Community Outreach: The Pyatt Group supported DPW’s community outreach efforts with the development of a PowerPoint presentation and collateral material for community engagement.
Consent Decree Web Page Enhancements: In just three months, The Pyatt Group completed the redesign of DPW’s Consent Decree web page to meet guidelines set forth by the Maryland Environmental Protection agency and to optimize end user experience and interaction.
The Pyatt Group supported the initiative to leverage $1B in utility construction contracts, including consent decree, sanitary sewer rehabilitation projects and capital improvements to create contract opportunities for M/W/DBEs. The Pyatt Group helped launch DPW’s Small Business Development Program in 2016, a 12-week training program to make local certified M/W/DBEs contract-ready to compete for upcoming projects.
CUSTOMER REPORT MONTHLY NEWSLETTER
Baltimore City Department of Public Works
At the request of DPW leadership, published the first six issues of Customer Report for Communications and Community Affairs. The Pyatt Group LLC. provided creative design and content development for the first six issues of Customer Report. Launched in March 2018, DPW’s new monthly newsletter is currently circulated to 200,000 Baltimore City water customers. The goal is to establish a regular, reliable vehicle for disseminating information customers need to know, while helping to build a positive image of the Baltimore City Department of Public Works relative to customer service, departmental services and accomplishments.
Affordable Housing - WODA
Principal communications consultant to the Baltimore office of The Woda Group, Inc., an Ohio-based national developer in affordable housing. Led the planning and execution of four highly successful groundbreakings and grand openings of new developments along the North Avenue corridor in West Baltimore. The opening of the Mary Harvin Senior Center in East Baltimore garnered national press, opening on the one-year anniversary of its destruction by fire while under construction during civil unrest in 2015. Coordinated the participation of the Governor, Mayor, city and state representatives, community stakeholders.
Fulton Gethsemane Village Penn Square II
In collaboration with the developer and the Penn-North Community Association, developed, planned, and executed the official groundbreaking, ribbon cutting ceremonies and press coverage for the second and final phase of the Penn Square Apartment Complex known as Fulton Gethsemane Village. The $16 million project added an additional 61-one, two and three-bedroom apartments with modern amenities and secure parking to the existing 91-unit complex at 2636 Pennsylvania Avenue.
Historic Columbus School Apartments
In collaboration with the developer and the South Clifton Park Community Association, developed, planned, and executed the official groundbreaking and ribbon cutting ceremonies and press coverage to celebrate the 122-year old landmark’s $13 million transformation into 50 new, modern workforce housing units.
North Avenue Gateway
In collaboration with the developer and the Hilton-North Avenue Task Force, developed, planned, and executed official groundbreaking, ribbon cutting ceremonies and press coverage for North Avenue Gateway-Phase I, a $15 million complex with 64 units of high quality workforce housing for Baltimore City residents.